Empower yourself to manage incoming calls effectively with our versatile call screening options
With our team of virtual receptionists screening your calls, say goodbye to the constant interruptions of unwanted calls, allowing you to maintain focus on running your business and increasing productivity.
We meticulously manage lists of approved and rejected call types according to your specifications. If there's uncertainty about the caller's classification, we'll promptly reach out to seek your guidance on whether to proceed with the call.
Effortlessly manage your availability to receive calls with our real-time status feature
Stay in control of your availability for calls with our real-time status feature. Update your status effortlessly using our web or mobile apps, and our receptionists will promptly adapt their call handling accordingly.
Our transfer options cater to your preferences, offering either consultative transfers, where we connect you first, or unattended transfers for seamless redirection
Choose between attended or unattended transfers to suit your preferences:
For attended transfers, our receptionist will connect with you first to inquire if you wish to speak with the caller
Opt for unattended transfers, and the receptionist will promptly forward the caller to your line upon their request to speak with you.
With YourReceptionist, you have the capability to distribute transfers across a group comprising up to 4 different numbers
If your availability varies across different numbers or if you prefer distributing call transfers to a group of individuals, our YourReceptionist feature is ideal. We can configure up to four phone numbers in your YourReceptionist settings, creating a smart endpoint for call transfers.
YourReceptionist will systematically attempt to reach you at each of the four numbers in sequence. If there's no response, it can either direct the call to your voicemail box or route it back to a live receptionist for further assistance.
Why choose YourReceptionist as your answering service ?
- A Personal Touch:
While technology is impressive, it can't replicate the warmth of human interaction. That's why we focus on hiring individuals with friendly, personable qualities to ensure your customers receive a warm, personalized experience.
- Proven Success:
Trusted by hundreds of businesses, we've built a reputation for delivering a reliable and professional call answering service. Our transparency and consistent results speak for themselves.
- Seamless Integration:
We integrate with platforms like Microsoft, Google, and Stripe, along with your CRM, to streamline your operations. Whether it's tracking inbound calls, processing payments, or managing online appointments, it's all handled within a single, straightforward system.
- 24/7 Access:
We offer immediate access to your full call recordings, ensuring transparency and accountability. You can review how your customers are treated, confirming that our virtual receptionists represent your business accurately.
- User-Friendly Portal:
Our client portal makes it easy to manage your account. From viewing calls and messages to updating your availability status for transfers, everything is conveniently organized in one place. You can also provide feedback on our services at any time.
