Stay connected with your YourReceptionist team no matter where you are
With our user-friendly web and mobile apps, you can effortlessly stay connected and maintain control from any location.
Instantly adjust how your calls are managed by updating your availability status
Effortlessly change how your calls are managed with just one click using statuses. Simply update your status in the web or mobile app, and your receptionists will promptly adjust to your new availability, ensuring your calls are handled accordingly.
Receive real-time updates on your calls with push notifications
Customize push notifications to be alerted when you receive a call or when specific actions are taken on a call. Additionally, leverage our detailed call flow summaries to view a step-by-step breakdown of everything that occurred during the call.
Access all the information we're collecting from callers effortlessly
Our Receptionists are skilled in various tasks during your calls, including transferring callers, taking messages (or sending them to voicemail), collecting leads, scheduling appointments, processing orders, and more. After each call, you'll receive a comprehensive submission via email, text, or conveniently through any browser or mobile device using our apps.
Easily visualize call trends and patterns using our user-friendly reports
Make the most of reports that aid in visualizing call trends and monitoring usage. Generate insights on call counts, minutes, and average call durations, categorized by month, week, or day.
Why choose YourReceptionist as your answering service ?
- A Personal Touch:
While technology is impressive, it can't replicate the warmth of human interaction. That's why we focus on hiring individuals with friendly, personable qualities to ensure your customers receive a warm, personalized experience.
- Proven Success:
Trusted by hundreds of businesses, we've built a reputation for delivering a reliable and professional call answering service. Our transparency and consistent results speak for themselves.
- Seamless Integration:
We integrate with platforms like Microsoft, Google, and Stripe, along with your CRM, to streamline your operations. Whether it's tracking inbound calls, processing payments, or managing online appointments, it's all handled within a single, straightforward system.
- 24/7 Access:
We offer immediate access to your full call recordings, ensuring transparency and accountability. You can review how your customers are treated, confirming that our virtual receptionists represent your business accurately.
- User-Friendly Portal:
Our client portal makes it easy to manage your account. From viewing calls and messages to updating your availability status for transfers, everything is conveniently organized in one place. You can also provide feedback on our services at any time.
