The personal touch:
In times of worry or frustration, we’ll be there to support you.
Truly brilliant customer service:
We genuinely do this so we can delight our customers. We always go the extra mile with our customer service, so that you can too.
Reliability:
With our round-the-clock availability, you can trust that your calls will always be answered promptly and friendly.
Innovative technology:
All of our software is built in-house, with features that are designed to help you get the most out of your answering service. From built-in scripts, call listening facilities as well as feedback options for you to to help improve our calls..
Cost-Effective: No more overhead costs of hiring in-house receptionists. Our services offer a cost-effective alternative without compromising on quality.
Enhanced Productivity: By outsourcing your communication needs to us, you can free up valuable time and resources to focus on what matters most – growing your business.
Improved Customer Experience: With our professional and courteous virtual receptionists, you can ensure that every customer interaction leaves positive impression.
Every business is unique, and therefore, deserves a customized approach to your customer service
Easily update your in-office status and access the details of every call & chat on our portal
Capture and record important details from missed or inbound calls, ensuring that all messages are accurately logged and promptly delivered to the intended recipient...
No amount of technology is a replacement for the human touch. Most people, if given the choice, would always prefer to speak to a real person over the phone or on live chat – but when you’ve got a business to run, it’s not always easy to make that a reality. So we do it for you.
Amazing service and even more amazing customer service!
Highly recommend! 10/10
Great customer service provided by the entire team!. How well calls handling and the best pricing out there!
We often get compliments from customers on how well we handle calls and quick to answer!
Nothing is too much trouble and they're always on ready and there to answer any queries.
My plumbing business is instantly reaping the rewards from your efforts!
We've received positive feedback from our clients about the quality of interactions. The support team is always responsive and helpful!
We have been with YourReceptionist for about 6 months now, and I am very pleased with their staffs call handling abilities, along with quickness they are able to adjust to changes in our script.
Our website visitors are immediately greeted with a knowledgeable, friendly, live person who can answer almost any question.
As a small business owner, I was hesitant to invest in virtual receptionist services, but YourReceptionist has proven to be worth every penny!
Each time I message them, they get back to me within 30 minutes and they're AFFORDABLE than the first company!
I have been utilizing the services of YR for quite some time now, and I must say that my experience has been nothing short of excellent.
It is great knowing there is always someone friendly to speak to our clients.
YourReceptionist Way: Fast, Easy, Fun...
Customers reach your business through a provided number or your existing number forwarded to us.
Our receptionist answers with your business name, following your specific instructions.
Calls are screened, transferred, and messages are taken - instantly sent via email or updated in our client portal.
