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The demand for cosmetic procedures has surged over the past year, partly due to a trend called the "Zoom Boom" or "Lockdown Face."
As we spend more time on video calls, people are becoming increasingly aware of features they'd like to enhance or change, leading to a spike in interest for cosmetic treatments.
This presents a significant opportunity for aesthetic nurses and clinics to grow their business.
However, if you're a solo nurse running your own clinic - whether mobile or from a fixed location - how can you ensure you're not missing potential clients while you're busy with patients?
What impact could just a few missed calls each day have on your business ?
Running a solo business involves juggling numerous tasks - from managing your website and handling bookings to networking and organizing invoices. These administrative duties can be time-consuming, but the challenge becomes even greater when you're with clients and can't answer the phone or respond to new inquiries.
If you're selling low-cost items, missing a few calls might not be a huge issue. However, for aesthetic nurses, the stakes are much higher. With the potential to earn around $3,000 a week in profit after expenses, each missed call can significantly impact your bottom line.
For instance, a single Botox treatment averages around $200 per area. Missing just three calls in a day could cost you at least $600 in lost revenue.
When you can't answer the phone while with clients, you have two main options. You could rely on voicemail to take messages, but this approach is far from ideal. With so many choices available, especially in health and beauty, customers are unlikely to wait - they'll simply move on to a provider who is more accessible.
This is where a call answering service proves invaluable. By employing trained virtual receptionists who act as an extension of your business, you ensure that no call goes unanswered. These professionals can handle your calls during regular business hours and even help you extend your availability into evenings or weekends, without you personally having to manage the phone.
This allows you to stay focused on your core work with clients. Moreover, a call answering service can do more than just answer calls - they can assist with booking appointments, managing your calendar, and even processing payments if you typically require them upfront.
When you sign up for a virtual receptionist service, your booking system can sync directly with theirs, ensuring real-time updates and preventing double bookings.
At YourReceptionist, we offer professional call answering agents and virtual receptionists who specialize in the healthcare industry. Our team is well-versed in handling sensitive inquiries, managing your schedule, and even processing payments over the phone.
If your business has an online presence, we can also assist by integrating a chatbot on your website to manage bookings and customer inquiries.
Reach out to us today to learn more about how our call answering and virtual receptionist services can benefit your business.
