When you're unavailable to answer, we'll ensure thorough message-taking
Say goodbye to missed calls and voicemails! With our 24/7 live answering services, every caller is greeted by a friendly, live person. Should you be unavailable, rest assured, we'll take detailed messages on your behalf.
We'll gather comprehensive information including the caller's name, contact details, and all pertinent details regarding their request
When we take a message, we ensure to gather the caller's name, phone number, and optionally their email address, along with any pertinent details they relay.
For more extensive needs, explore our lead collection service, enabling you to gather detailed information from callers using structured forms.
Alternatively, we can offer the option for callers to be directed to voicemail
We acknowledge that in certain scenarios, you may prefer callers to leave a voicemail, and we accommodate this preference as well.
All our plans include one voicemail box, which our live receptionists can transfer callers to if you direct us to do so.
Receive messages promptly via email or through our app within minutes of their collection
Upon call wrap-up, expect to receive new messages within minutes through email or a push notification on our web and mobile apps.
If you prefer to receive your messages as a daily batch rather than after each call, we can accommodate that preference as well.
Why choose YourReceptionist as your answering service ?
- A Personal Touch:
While technology is impressive, it can't replicate the warmth of human interaction. That's why we focus on hiring individuals with friendly, personable qualities to ensure your customers receive a warm, personalized experience.
- Proven Success:
Trusted by hundreds of businesses, we've built a reputation for delivering a reliable and professional call answering service. Our transparency and consistent results speak for themselves.
- Seamless Integration:
We integrate with platforms like Microsoft, Google, and Stripe, along with your CRM, to streamline your operations. Whether it's tracking inbound calls, processing payments, or managing online appointments, it's all handled within a single, straightforward system.
- 24/7 Access:
We offer immediate access to your full call recordings, ensuring transparency and accountability. You can review how your customers are treated, confirming that our virtual receptionists represent your business accurately.
- User-Friendly Portal:
Our client portal makes it easy to manage your account. From viewing calls and messages to updating your availability status for transfers, everything is conveniently organized in one place. You can also provide feedback on our services at any time.
