Boost your sales efforts with a dedicated team of 24/7 virtual receptionists
Regardless of whether you require assistance after hours, during peak times, or consistently, our business-savvy receptionists are perpetually available to act as a seamless extension of your sales team. They adeptly handle inquiries from potential customers and efficiently process new orders, ensuring continuous support for your business's growth.
We offer the flexibility to either take written orders or process sales directly within your e-commerce system
We're delighted to accommodate "written orders." Alternatively, leveraging our extensive library of integrations, our team can seamlessly operate within your e-commerce storefront. This enables them to look up products, address common inquiries, and process orders with the same proficiency as your in-house employees.
Additionally, we provide comprehensive support for payments, returns, billing, and resolution of customer service issues
Apart from assisting with new orders, our team is adept at posting payments to accounts, processing returns, and handling various billing and customer service inquiries. This enables you to offer genuine 24-hour sales and support services for your customers.
Why choose YourReceptionist as your answering service ?
- A Personal Touch:
While technology is impressive, it can't replicate the warmth of human interaction. That's why we focus on hiring individuals with friendly, personable qualities to ensure your customers receive a warm, personalized experience.
- Proven Success:
Trusted by hundreds of businesses, we've built a reputation for delivering a reliable and professional call answering service. Our transparency and consistent results speak for themselves.
- Seamless Integration:
We integrate with platforms like Microsoft, Google, and Stripe, along with your CRM, to streamline your operations. Whether it's tracking inbound calls, processing payments, or managing online appointments, it's all handled within a single, straightforward system.
- 24/7 Access:
We offer immediate access to your full call recordings, ensuring transparency and accountability. You can review how your customers are treated, confirming that our virtual receptionists represent your business accurately.
- User-Friendly Portal:
Our client portal makes it easy to manage your account. From viewing calls and messages to updating your availability status for transfers, everything is conveniently organized in one place. You can also provide feedback on our services at any time.
